All patient notes are treated with the strictest confidentiality and we comply with the Data Protection Act 1998.
Whilst staff members have access to patients' notes, strict confidentiality is essential and any staff member found to have breached this confidentiality would be liable to disciplinary action which could lead to dismissal. Medical and administration staff at the out-of-hours service may also have access to patients' notes via the Emergency Care summary. As a patient you couldl be asked whether you agree to them accessing your information at your consultation. If you do not agree, obviously they will not be able to access this information. You may, if you wish, opt out of this system but you need to inform us of this, otherwise the information will be sent to a central store.
A copy of the leaflet "Confidentiality" is available on the notice board at reception and by asking the receptionist.