Please allow 48 hours (two working days), excluding weekends and Bank Holidays, for your request to be processed and longer if it goes to a pharmacy.
Repeat prescriptions can be ordered by using the tear-off slip attached to your prescription. These can be posted in to the surgery and, if a stamped addressed envelope is enclosed, we will post it back to you. Alternatively, requests for repeat medication can be handed in to the surgery. Following a directive by Tayside Health Board we cannot accept telephone requests for repeat prescriptions.
Please allow 48 hours (two working days) excluding weekends and bank holidays for your request to be processed. It is also possible with some pharmacies for you to order your prescriptions from us and have it sent directly to the pharmacy. (This has to be arranged by you with the Pharmacy to ensure uplift of the prescription.) This usually takes slightly longer as we have to wait for the pharmacy to send a courier to pick up your prescription. Most pharmacies (see below) do this on a daily basis and ordering this way will save you having to come into Ryehill to pick up your prescription.
We also accept e-mail requests for your prescriptions (firstname.lastname@example.org). You MUST state your name, date of birth, the name of the drug being requested, drug strength, dose (eg number of tabs), numbers of times a day and amount (number issued).
From time to time, you may be invited to attend the surgery for a review of your repeat medications. You will be informed about this when you pick up your repeat prescription.
Please do not ask for repeat prescriptions during surgery consultations or during house calls.